Builder Survey - VeriBuild

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About Your Business

What best describes your business? *

Sole trader
Small building company (2–5 staff)
Medium-sized company (6–20 staff)
Larger contractor

What type of work do you mainly carry out? *

Extensions
Renovations
New builds
Fit out

Select all that apply

Payment Issues & Disputes

In the last two years, how often have you experienced late or non payment from a client? *

Never
Once
2-3 times
Frequently

What usually causes payment problems? (select all that apply) *

Client cash flow issues
Disputes about work quality
Disputes over what was included
Client withholding money
No written contract
Other

Select all that apply

If "Other", Please Specify

going open payments

When a payment is delayed, what do you usually do? *

Chase informally
Pause or stop work
Negotiate
Take legal advice
Write it off

Select all that apply

Approximately how much unpaid or disputed work have you written off in the last two years? *

£0
Under £5,000
£5,000–£20,000
£20,000+

Contracts & Confidence

How do you currently manage contracts? *

No formal contract
Online template
Solicitor drafted contract
Standard company contract

How confident are you that your contracts are legally enforceable? *

Very confident
Somewhat confident
Not confident
Not sure

Appeal of Key Features

Which of the following would you have preferred? *

Stage‑based payments
Independent checks before payment
A clear standard contract
Help resolving disputes
All of the above
Other

Select all that apply

If "Other", Please Specify

How appealing are the following ways of managing project payments?
(1 = Not appealing, 5 = Very appealing)
*

Agreed milestone payments

Selected Value: 0

Client funds held securely until milestones are completed

Selected Value: 0

Independent verification before payment releases

Selected Value: 0

Built in dispute resolution without going to court

Selected Value: 0

Concerns About Using a Service Like This

If you were to use a service that protects client payments and releases funds when milestones are verified, what concerns might you have? *

Fees
Additional admin
Delays in receiving payment
Loss of control
Clients resisting using it
Other

Select all that apply

If "Other", Please Specify

Willingness to Pay

If a service reduced non payment risk and improved client trust, what would you consider reasonable to pay? *

I would not pay
Less than £25 per month
£25–£50 per month
£50–£100 per month
Percentage per project
Depends on the value delivered

Your Location

Which region are you based in? *

North East
North West
Yorkshire and the Humber
East Midlands
West Midlands
East of England
London
South East
South West
Scotland
Wales
Northern Ireland
Other

If "Other", Please Specify *

Where do you mainly take on projects? *

Within 10 miles of my location
Within 20 miles
Within 50 miles
Nationwide
Other

If "Other", Please Specify *

Trial Interest

Would you be willing to try a service like this on one project to see how it works? (copy) *

Yes
Maybe
No

Optional Follow Up

Would you be open to a 15 minute conversation about your experiences? *

Email Address *

Confirm Email

Multiple Choice

First Choice
Second Choice
Third Choice

Contractor.

Willingness to Pay

Your Location

Trial Interest

Optional Follow Up