Homeowner Survey - VeriBuild

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About Your Project

Have you carried out any building work in the last 5 years? *

Yes – completed
Yes – ongoing
Yes – problem project
No - I intended to / am planning to
No

What type of project was it? *

Extension
Renovation
Full build
Other

Select all that apply

If "Other", Enter below

Your Experience

Did you experience any of the following? *

Builder delays
Disputes about work quality
Disputes about money
Builder abandoning the job
None
Other

Select all that apply

If "Other", Enter below

Did you pay money before the work was completed? *

Yes – significant amounts
Yes – deposits only
No

How confident were you that your money was protected? *

Very confident
Somewhat confident
Not confident
Not at all confident

Risks, Concerns & Behaviour

If things went wrong, what did you do? *

Negotiated
Chased repeatedly
Took legal advice
Started court proceedings
Gave up
Found another builder
Other
N/a

Select all that apply

If "Other", Enter below

What worried you most during the project? *

Losing money
Poor workmanship
Builder disappearing
Not understanding the contract
Not knowing if the work was done correctly
All of the above
Other
N/a

Select all that apply

If "Other", Enter below

What You Wish Existed

Which of the following would you have preferred? *

Stage‑based payments
Independent checks before payment
A clear standard contract
Help resolving disputes
All of the above
Other

Select all that apply

If "Other", Enter below

How appealing would the following be? (1–5 scale) *

Money held securely until work verified

Selected Value: 0

Independent inspection before payments

Selected Value: 0

Standard legal contract

Selected Value: 0

type securely Enter

Willingness to Pay & Follow‑Up

What would concern you most about using a protected payment and project‑checking service? *

Fees
Project delays
Builder refusing
Complexity
All of the above
Other

Select all that apply

If "Other", Enter below

For a £2k–£50k project, what is reasonable to pay for protection? *

£0
£100–£250
£250–£500
Percentage of project value

For a £50k–£150k project, what is reasonable to pay for protection? *

£0
£100–£250
£250–£500
£500–£1,000
Percentage of project value

If you were to take on another building project in the future, how likely would you be to use a service that protects payments and checks work before money is released? *

Yes
Maybe
No

Optional: Leave your email if you'd be open to a 15‑min follow‑up about VeriBuild.

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Homeowner.

About Your Project

Your Experience

Risks, Concerns & Behaviour

What You Wish Existed

Willingness to Pay & Follow‑Up